Shipping Policies

Shipping Policies

We offer guaranteed free shipping on all domestic orders over $25.  This will be automatically applied at checkout. All orders placed during the business week before 12:00 pm EST will be processed and shipped the same day, with tracking information emailed to you.  If you place on order on a Saturday or Sunday, your package will ship on Monday. 

Can I get my package sooner?

Expedited shipping options are available at checkout for an additional fee. Expedited orders ship via FedEx Express or UPS.

Domestic

We ship to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands.  This includes P.O. boxes.  All orders will arrive through either FedEx or the United States Postal Service (USPS).

Special Order Knives

**Extended shipping windows: For special order knives, please allow up to 2 weeks for delivery. Special order brands include: Medford, Pena, Ferrum Forge, Pro Tech, Bradford, Hoback, and others depending on inventory levels and manufacturer availability. For specific stock status and shipping estimates, please reach out via email pre-purchase.

International

International shipments are available through FedEx or USPS. At check-out duties and taxes will be estimated for USPS and are due upon delivery by the customer. Choosing the FedEx shipping option will include your duty and tax payment at check-out and no additional duties or taxes will be due at delivery or import. 

When ordering outside of United States of America, the recipient is responsible for assuring the product can be legally imported to the destination country.

International USPS Shipments

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. Kaviso has no control over these charges, Kaviso does provide duties and tax estimates at checkout for your convenience. Kaviso is not responsible if the duties and tax estimate differs from provided check-out estimates. 

International FedEx Shipments

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees. For all FedEx shipments Kaviso collects duties and taxes at the time of check-out and remits these charges directly customs. The customer will not be charged any import duties, VAT, brokerage charges or fees above what has been paid at check-out when selecting the FedEx International shipping option. 

We do not refund original shipping charges for goods that are refused for delivery at customs. Customers are responsible for return shipping on all international returns. Kaviso has no control over Duties and Taxes paid at import and are not able to return these fees if the product is returned.